Refund policy

RETURN & EXCHANGE POLICY

If you wish to return any item purchase from us, please observe the following:

STEPS

Please email us at thecreativeleather@gmail.com about the defective merchandize you have received or if you wish to change your size and request for a RMA (Return Merchandise Authorization) number.
(Please be aware that without RMA we might not be able to accept returns)
We will reply your email with returns instructions.
Once the merchandize is received and inspected, we will either refund or exchange as per customer’s requirements.
GUIDELINES

Please note that returned items MUST be unused, in original condition/packaging they were received in and with all the tags and labels attached.

Please return your items with insured postal service or courier to avoid loss due to item being lost as thecreativeleather.com cannot be held liable for the missing of items in transit for returns from buyers.

Customers are responsible for return shipping charges unless they have received something SIGNIFICANTLY NOT AS DESCRIBED.

If the buyer selects wrong size so we will not be responsible at all.